FAQ's

Welcome to our FAQ page! Weโ€™re here to make your shopping experience with BYOB smooth and enjoyable. Below are answers to some of the most common questions we receive. If you need further assistance, please reach out to our customer support team.

Ordering

How can I place an order?

Can I change or cancel my order?

Do you offer international shipping?

How can I track my order?

Returns

What is your return policy?

Using BYOB

How do I clean my BYOB container?

Is BYOB food safe?

Is BYOB dishwasher safe

Will BYOB exposure me to microplastics?

Additional Information

What is your customer support contact information?

Do you have a physical store location?

What is BYOB made of?

Why doesnโ€™t BYOB have a California Prop 65 warning?

How do I prevent my BYOB from collapsing on my food?

Where is BYOB manufactured?

What makes BYOB better than other collapsible containers?

Is it hard to remember to bring my BYOB with me?

Are BYOB containers biodegradable? How do I dispose of them sustainably?